Frequently Asked Questions

Everything you need to know about shopping with Gear Merchandise Private Limited

What is the standard delivery timeline for my order?

We typically process and dispatch orders within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.

How do I return or exchange a fashion item?

We offer a 15-day easy return and exchange policy. Ensure the product is unused, has all original tags intact, and is in its original packaging to qualify for a full refund.

How can I ensure I am ordering the right size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it against our specific brand charts as sizes may vary between different styles.

What payment methods do you accept?

Gear Merchandise Private Limited accepts all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I track the status of my shipment?

Once your order is shipped, you will receive a tracking link via email and SMS. You can also track your package directly through the 'My Orders' section on our website.

Are the colors of the products accurate on the website?

We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, there might be slight variations in the actual color of the garment.